Terms and Conditions

We are HOTELSTAY INDIA the owner and operator of the HOTELSTAY.IN ™ Native app. In this privacy policy, we refer to the services we provide via the HotelStay.in™ Native app.
Welcome to the HotelStay.in website (the “Website”). The terms "we", "us", "Company", "HotelStay.in ™ " refers to HotelStay.in ™ and its affiliates and/or their respective suppliers and providers ("HotelStay.in" ™ ), and "you" refers to the individual person creating an B2B account with us and/or the agent booking a reservation though us directly through this website / native mobile app, or indirectly through any of our affiliates through whom we provide services. This Website is offered to you and is conditioned on your acceptance without modification of the terms, conditions and notices contained herein as they exist at the time the reservation / booking is made. All use of your account by you and utilization by us of the information related to your or your travel agency account together with reservations / offers you book / reserve through us are subject to the following terms, conditions and notices. Your use of this website constitutes your agreement to all such terms, conditions, and notices. If you do not agree with these terms and conditions then you are not authorized to use this website. HotelStay.in™ may extend the benefit of the arrangements in this agreement to its affiliates which offer business to business (B2B) travel / tours solution.


You agree to defend and indemnify HotelStay.in ™, its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:


With certain hotels, you may be presented with the option to pay online immediately or to pay later at the hotel / resort itself. If you select the option to pay online immediately, you will be charged by HotelStay.in ™ India the amount in the currency that you select immediately. If you select to pay later at the hotel itself, you will be charged by the hotel will charge you in the local currency of the relevant hotel at the time of your stay. Tax rates and foreign exchange rates could change in the time between booking and stay. You shall provide the details of your payment card and the supplier or HotelStay.in ™ India will often have to verify:


Travel agents / trusted partners have many options on HotelStay.in ™ to help them find the perfect hotel / resort / offer / promotions. The “sort” settings allow trusted partners (agents) to order search results to their preference, whether based on price, verified hotel partner, or other criteria. The “filter” settings also allow trusted partner to include or exclude various options to suit their hospitality needs. If no options are selected, HotelStay.in ™ will show a range of relevant options in the search results. In our default sort of “Circle”, the sort order reflects the relevance of properties to your search criteria, as we want to make sure you are able to quickly and easily find the offer / promotions that is right for you. We measure relevance by taking into account factors like a property’s location, the quality of the content provided by the property, and the competitiveness of the property’s rates and availability, and promptness to response. Additionally, HotelStay.in ™ continually optimizes our service to provide the best experience to business agents. Accordingly, we may test different default sort order algorithms from time to time. Changes - We reserve the right in our sole discretion to modify or discontinue the GRAB OFFER published by verified Hotel Partner or to restrict its availability to any agent, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the GRAB OFFER. Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision. Fictitious names of Hotels, Business Agents, products, people, and/or data mentioned herein are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.


This section sets out the additional terms and conditions (“App Terms of Use”) governing your use on your mobile phone, smartphone or other mobile device, of our application called “HotelStay.in ™ Native Mobile APP” (the “Mobile Application”). By selecting the "Accept" button using the Application you are agreeing to be bound by:

Together being referred to below as “our Policies”. If you do not agree to be bound by our Policies, you may not use the Mobile Application and you must select the “Decline” button and remove the Mobile Application from your device. In consideration of you agreeing to be bound by our Policies, we grant to you a non-exclusive non-transferable license to download, install and use the Mobile Application and access the content and information available within the Mobile Application (“the Content”) (including, without limitation, price and availability of grab offer and experiences ) in accordance with the provisions of our Policies. All of the terms and conditions set out above governing:

This Mobile Application is for your business - and - commercial use. As a condition of your use of this Mobile Application and the Content, you warrant that you will not use this Mobile Application and the Content for any purpose that is unlawful or prohibited by our Policies. Your device must be connected to the internet for the Mobile Application to function correctly. You are responsible for making all arrangements necessary for your device to have internet connectivity and are responsible for all sums your service provider may charge you arising out of the Mobile Application transmitting and receiving data (including but not limited to data roaming charges). Please note, the Mobile Application will automatically transfer a small amount of data as part of its normal operation.
Reservation of Rights : You acknowledge that all intellectual property rights, title to and interests in the Mobile Application and the Content belong to either HotelStay.in ™ or our partners and affiliates. You acknowledge that you have no rights in, or to, the Native Mobile Application and the Content other than the limited right to use these in accordance with our Policies. Native Mobile Application will automatically collect information about: